We aim to dispatch all orders within 2-3 working days from your order date, however it may be longer at busy periods.
All boxes are sent via Royal Mail First Class Signed For delivery. International orders are DHL/Fedex.
You will be notified with tracking details via e-mail once your order has been dispatched.
Postage and packaging within the U.K. is FREE.
We do ship internationally. The price of shipping will be displayed at checkout.
What if I'm not home upon delivery?
The courier, depending on the situation, will leave the parcel with a neighbour. Alternatively, they may choose to leave it in a safe place, according to the discretion and discernment of the circumstances. As a result we advise enquiring with the neighbour/s or looking around the immediate space for the item. The courier in any case will leave a card through the letterbox stating the exact location of the parcel.
If you’re not completely satisfied with your Herby Box products, we’d like to hear from you on firstname.lastname@example.org.